Frequently Asked Questions
Everything you need to know about our handcrafted treats.
How are the cakes packaged for shipping?
Each individual cake is secured in a custom-fit, food-grade protective container and shipped inside an insulated thermal box with dry ice to ensure it arrives fresh and intact.
Do you offer gluten-free or vegan options?
Yes, we have a dedicated selection of both gluten-free and vegan individual cakes. You can filter our shop page to find the perfect treat for your dietary needs.
What is the shelf life of your cakes?
Our cakes are best enjoyed within 3 days of arrival if kept refrigerated. Most varieties can also be frozen for up to one month to preserve freshness.
Can I place a bulk order for events?
Absolutely! We specialize in catering for weddings, corporate events, and parties. Please contact our events team via the contact form for bulk pricing and customization options.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or is incorrect, please contact us within 24 hours for a full refund or replacement.
Where do you ship?
We currently offer nationwide shipping across the continental United States. We use expedited shipping methods to ensure your cakes spend the minimum amount of time in transit.